I have been working with Nelson over the past few weeks and now am a happy client with my shiny new business cards! I have seen and spoken briefly with both of you but wanted to take the time to share my experience as it was anything but average.
My search for a printer started with several phone calls and the connection that Nelson made over the phone made me curious enough ( about the promise of an extraordinary level of service and a very human approach) that I bypassed more convenient and less costly options. What a great decision that was. I have been nothing but impressed with every single interaction that I've had with Nelson. You are very fortunate to have this caliber of professional on your team. His warmth, attention to detail, personal caring, knowledge and integrity are uncommon gifts.
My assessment is not made lightly as I have been working in the Sales/Service and Coaching field for nearly thirty years now and have worked with clients throughout North America and Europe. The quest for this level of "Service Intelligence" is often elusive and is rarely realized at the level that I experienced with Nelson. He has the uncanny ability to make each client feel like their job is your top priority.
I will happily refer business to you whenever the opportunity presents itself - and this is largely based on the service experience that Nelson provided. Wishing both continued success.
Gayle - Quantum Leap Consulting & Training Inc.
West Coast Reproduction Centres Ltd. 143 - 11280 Twigg Place. Richmond, BC V6V 0A6